Wal Mart Chronicles - Part 3

Ok, so this is the last Wal-Mart post. I really don't want to give them any more of my energy but I've got to finish the story. This is actually what happened the night I decided to put these posts up in the first place.

Promised Tim I'd be home before he needed to leave for basketball. He really wasn't happy that I wanted to run to the store because he was sure I'd be late. I'm always late. I promised him it was going to be a short trip. And it was until I hit the check out counter. I was so proud of myself that I managed to navigate the entire store and not forget anything on my list.

As usual, Wal-Mart had very few check-out lines open for my 7pm trip. I like to shop in the evening - less people, less time. But Wal Mart is notorious for long lines this time of night. So in order to keep my promise, I decided to go through the self-check out. I had quite a few items and produce to weigh, but I made it through without any hang ups - a true self-check out miracle. I scanned my debit card and signed my name. I hit the final "OK" button and the entire screen went blank. Then within a few seconds a big huge red error sign showed up on the main monitor. My receipt never printed. NOT GOOD!

Several people tried to figure out what happened, all I heard was, "this is not good" or "I've never seen this happen before."

Fast forward 40 minutes later as I am now finally wrapping up my Wal Mart trip. They determined that my sale had not gone through after checking the main computer. They rescanned all my items and I was out the door LATE. Making my hubby LATE. He was gracious.

Wouldn't you know, the next day there were 2 charges from Wal Mart on my checking account. Go figure. I called the store and spoke with a not-so-helpful person who was willing to put me off through the weekend. I decided to have a chat with an upper level manager and she said she'd try get things sorted out for me as soon as possible. Well as soon as possible took 5 days.

Apparently they have not seen the movie "I am Sam"... the customer is always right!

So I waste no more time on my Wal-Mart frustrations. Not sure what the future holds for our relationship. I hold no expectations for any thing different when I walk in the door. I just needed to get these series of unfortunate events off my chest and find some humor in how outrageous my experience in the store has been. It's all kinda strange.